1st / 2nd Line Support Engineer: ITIL, Desktop/Server, Office 365, AD – Banking

London
Permanent
Ref: 1/2LS
£25000 to £40,000 + Bonus + Benefits

2nd line Support Engineer, 1st Line support, Desktop Support, PC Support, Windows Helpdesk, ITIL, Azure/AWS, MS Office 365, Banking, Fund Manager, Hedge Fund, Trading support, Networking, Windows Server support, 2nd line Support, Exchange server, GPO, Active Directory, SQL, Powershell.
A successful and rapidly expanding Cloud solution services company specialising in the implementation and support/management of Cloud based infrastructure environments is looking for a smart 1st and/or 2nd line Support Engineer to join their rapidly expending team of support specialists. The team is looking to double in size to meet demand for their services, so you will be one of a number of people joining and bringing new ideas to this vibrant, global team.
First and foremost are a great, customer service orientated personality and attitude. You will have at least 1-2 years technical support background with knowledge of PC and/or server support, some networking (routers, firewalls, TCP/IP etc.), MS Office, Outlook and Active Directory and some of the following: cloud based solutions (AWS, Azure, Google Cloud and common cloud based solutions like Office 365, Scripting (Powershell, Python, perl or similar), SCCM / Build/ Packaging, Monitoring Software, Virtualisation (VMWare, VSphere, Horizon).
Your team will cover both Desktop and Windows Server environments in a structured, efficient manor making knowledge of ITIL expected and experienced gained in or working with a banking, Fund Management or similar, highly demanding environment would be expected. Any exposure to tracking, automation and collaboration tools (Jira, Git, Ansible, Salt etc.) would be useful but training can be provided.
An exciting time to join this successful medium sized firm, embarking on the next exciting phase, yielding exponential career progression and the ability to shape their future growth in a truly meritocratic environment.


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